Question: Seeing this error in logs:

2021-12-20 17:43:31.416 ERROR 7 --- [TaskScheduler-6] org.pf4j.update.DefaultUpdateRepository  : PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target


Answer: This is a certificate error. What it means is that an HTTPS call has been made, could be a web-trigger or a connection request and the certificate presented by the other party is not recognized.


TLS handshake involves presenting "signed" certificates. The "signing" is done by a "CA" or "Certificate Authority". Both the processes engaged in an HTTPS transaction must recognize the CA used by the other party.


Search for "cacerts" in FAQ to see how to include custom certificates in ISD. Ask your administrator for any custom CAs used in your organization and follow the instructions provided.